People are Trying to Make Me Snap!

My goodness! Why have I already had a crazy day already?! I went to bed last night super excited that I would finally get a chance to sleep and wake up when my body felt well rested. I don't have my first class today until 4pm. Exciting! I know. So, I woke up around 9am, and went to the gym for the first time since I moved out here. It felt good to get my workout on. I ran two miles on the treadmill and then came back to my apartment and did my ab workout. After that I was ready to take on the tasks that I'd been needing to get to, but just didn't have the time.

I made a list of places to contact:

Student Loans - I hadn't gotten a chance to get them deferred yet.

Apple Support - a program I installed on my computer wasn't working.

Insurance Company - every since I left my job, I've been paying for COBRA, but wasn't really sure if it was effective.

So I called Apple Support first, just because I'd been trying to install this program since Sunday, when I actually got the computer, and it kept telling me that I had to register the software. Then every time I tried to register the software, it gave me an ERROR message and wouldn't let me proceed. I was already fed up with Apple, because I hate iTunes. And as I was speaking with the woman in tech support, i was trying to keep in mind that she had nothing to do with iTunes refusing to sync the music in my music folder. And I was doing just fine, until I could hear the frustration in her voice from me being an incompetent Mac user. I tried to explain to her that I've only had the computer for a couple of days, but I could tell she wasn't interested. She gave me ANOTHER tech support number and rushed me off the phone. Fine. I didn't need her.

Then I called the next number. This guy started off pleasant, until he realized how technologically un-savvy I was, and then I could hear the annoyance in his voice. What is wrong with people in customer service?! Why did you take a job where people were going to be calling you and asking you dumb questions about computers. If you wanted to be doing rocket science, then go do that. Don't take your frustration out on me. I paid good money for Apple Care. Anyway, he walked me through what I needed to do, and I was on my merry way. A little perturbed, but on my way.

Next, I called the student loan people. I'd gotten a letter from my previous carriers, who told me that they gave me to someone else. I was a little sad, but whatever. That letter came in July...and then I never heard from the new people. The old Edrei wouldn't have cared, but the new Edrei has AMAZING credit and almost couldn't sleep at night, thinking about what this could be doing to my great score. So I called them. The first indicator that they weren't on top of their game, was that when I entered in my zip code, it told me it didn't match. So then I entered in another one, and got the same response. I wondered where they thought I lived. And sure enough, when I got a live person, the first thing he asked was if I was still in Philadelphia. I asked why I hadn't received any statements, and he said that they had been mailing them to my address but it was inactive. So I said, "Why didn't you call me? You're sending important things to an address I'm no longer at, and no one thought to call me?" The he thought he was going to catch me in a lie, because he said, "how did you pay your balance in July?" I said, "I gave it to Citibank and they sent it to you." He said, "Oh." Then he asked if I wanted to pay the current balance. I told this guy at the beginning of the conversation that I was back in school and needed deferment paperwork. I could have just hung up on him when he asked me that. He agreed to send me the paperwork, after he told me that he couldn't find my school on a list. Whatever.

Anyway. I'm better now. I'm gonna chill for a bit and then get ready for class. I'm learning how to do some new things in editing today. I'm glad that I got my computer just in time to be able to edit from the comforts of my own bedroom. Woohoo!